Return and exchange of the product is carried out within 14 calendar days from the date of sale, in the presence of a receipt and provided that the product has not been used.
Ways of returning and exchanging the goods:
● Return the product yourself to the store.
● Transfer the product by courier or postal service, delivery (paid by the customer).
● In case of exchange, delivery of the new goods is carried out after receiving the previous product back.
(*Money for the goods will be refunded within 7 days after its actual receipt).
INSTRUCTIONS FOR RETURNING GOODS PURCHASED IN THE ONLINE STORE
1. Request from the manager an application and act for return.
2. Fill out the documents, take a photo and send them to the manager for processing online orders.
3. Wait for the manager to confirm the return. If necessary, he may ask to make corrections to the documents.
4. After confirmation of the return, send or deliver the goods, cash receipt (or other document confirming the purchase and payment), as well as the completed application and statement to the branch office convenient for you.